When it fails,
we find the cause.

I connect remotely, trace the issue to its root cause and get your Mac, accounts or network working again.

Describe the issue See pricing first
MAC / 01$99—$349reply in 15–60 min.
13+ years with AppleYour device stays with youRemote support worldwide
INCIDENT ROUTE ATLASREMOTE / WORLDWIDE
DIAGCAUSE
RESOLVED00
QUICK ESTIMATE / MAC / 01$99—$349

Recovery · failures · profiles

Reply: 15–60 min. · estimate after triage

A familiar starting point

“We tried everything.”

One expert across Apple and networks

My strongest work sits between systems: the Mac depends on an account, the network on DNS, and secure access on VPNs and certificates.

  1. 01
    APPLE / OS

    Mac, iPhone & iCloud

    Recovery, data transfer, Apple ID, backups, profiles, certificates and failed updates.

    $99—$349typically 1–3 hours
  2. 02
    NETWORK / ACCESS

    Wi‑Fi, VPN & DNS

    Home and small-office networks, Mesh, WireGuard, OpenVPN, DNS, DDNS and remote access.

    $149—$599typically 2–5 hours
  3. 03
    MOVE / RECOVER

    Migration & recovery

    A new Mac or iPhone, Time Machine, mail, cloud services, work apps and the setup you rely on.

    $149—$399per task or stage
Scope boundary / 04

I do not repair hardware or bypass account security. If the right route is a repair centre or an official account recovery process, I will say so before we start.

Know the range before we connect

Base ranges are in USD. Your screen converts them into your regional currency using the latest available reference rate. I confirm the exact fee after a 10–15 minute triage and before paid work begins.

USD · detecting regional currencyReference rates update automatically; your final fee is fixed before work starts.
01
Resolve an Apple issuemacOS · iPhone · iCloud · Apple ID
$99—$349
02
Restore a networkWi‑Fi · VPN · DNS · remote access
$149—$599
03
Migration & recoverydata · backup · new Mac or iPhone
$149—$399
04
Personal Apple ITindividual / small company
$150—$300$300—$800 / mo.
05
White-label Apple deskper ticket / support contract
$100—$300$500—$1,200 / mo.
PAYMENT / FLEX

Payment by bank transfer or selected cryptocurrency may be arranged. The network and exact amount are always confirmed before you send funds.

USD BASE / REMOTE / 2026Get an estimate for your issue

Your external Apple specialist

For Apple service providers, repair shops, MSPs and small Mac-based teams. Send me the difficult software or network case; I own it through resolution.

Discuss a contract
YOUR CLIENT01
i‑PRO DESK00
Per ticket
$100—$300
Contract
$500—$1,200 / mo.
Format
Under your brand or as an external expert

From first message to Resolved

  1. 01

    Signal

    Tell me what failed, which device is involved and what you have tried.

  2. 02

    Route

    I clarify the symptoms, confirm remote feasibility and the price range.

  3. 03

    Diagnosis

    I connect, find the root cause and explain it in plain language.

  4. 00

    Resolved

    We verify the result and record what changed.

13+years solving Apple issues

“Guardian angel for Macs”

i‑Pro client review

“One of the best specialists in the field”

Long-term i‑Pro client

Practical answers before we connect

What you should know about scope, security, pricing and payment.

01

Which issues can be solved remotely?

Most software and network issues: macOS and iPhone failures, iCloud and Apple ID, data transfers, backups, Wi‑Fi, Mesh, VPN, DNS, certificates and remote access. I review the symptoms first and tell you plainly whether remote work is appropriate.

02

How much does remote support cost?

A one-off Apple issue is usually $99–349, network recovery $149–599, and migration or Recovery $149–399. Your screen may show a regional-currency equivalent; I confirm the final amount before paid work begins.

03

Is a remote session secure?

You can watch every action and remain in control of the device. You never need to share passwords, 2FA codes or payment details. Before risky changes we check the backup; afterwards I document what changed.

04

Can you recover an Apple ID or iCloud account?

I can guide official diagnosis and account recovery, review trusted devices, backups and security settings. I do not bypass Activation Lock, Find My or account protection.

05

Do you support companies and Apple service providers?

Yes. Small Mac-based teams, MSPs, Apple service providers and repair shops can use per-ticket support, a monthly desk or a white-label service under the partner’s brand.

06

Can I pay with cryptocurrency?

In selected cases, by prior agreement. I confirm the supported asset, network, destination and exact amount before payment. Never transfer funds using details from an unverified message.

07

Which jobs are outside your scope?

I do not repair or solder hardware and I do not bypass account or device protection. When physical repair or proof of ownership is required, I point you to the correct official route.

Send your case for diagnosis

Do not send passwords, 2FA codes or payment information. For a first reply, I only need the device, the symptom and a reliable way to reach you.

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Remote replies for clients worldwide. First-response time depends on urgency and current workload.
TELEGRAM INTAKENEW / 01

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